Digital Property Logbooks
Everything about the property, in one secure place. Give your clients a secure online home for their searches, documents and property records, co-branded to your firm. It adds value to every transaction, cuts the calls and emails after completion, and keeps you connected to your clients long after the keys change hands.
What is a Digital Property Logbook?
A digital property logbook is far more than a customer portal. It is a secure, online space where your client can store and manage everything that relates to their property, from the conveyancing searches and title documents to appliance warranties, planning histories and security PINs.
As the modern home fills up with connected devices, services and accounts, buyers increasingly expect one organised place to keep track of it all. The logbook gives them exactly that, and prepares them to manage their home, and one day sell it, in an increasingly digital world.
Why Offer a Logbook to Your Clients?
A digital property logbook works as hard for your firm as it does for your client.
Fewer calls and emails
Once everything is shared securely in one place, your clients can find what they need themselves, so routine requests for copies of searches and documents no longer land on your desk.
Future-ready clients
Planning histories, warranties, searches and security details all live together, so your clients are ready to manage, maintain and eventually sell their home with everything to hand.
A lasting connection
The logbook becomes a platform to stay in touch with clients through the whole lifecycle of owning their home, keeping your firm front of mind for their next move, without disturbing your day-to-day work.
Added value on every transaction
Handing over a co-branded logbook gives your client something tangible and genuinely useful, setting your firm apart from the firm down the road.
Best in class, powered by Chimni
We provide digital property logbooks through Chimni, a best in class service trusted across the property sector. Each logbook arrives co-branded with your firm's logo, with the client's searches already categorised and filed, ready to use from day one.
You decide what goes in. Add any documentation you wish before giving your client access, and make the most of the standout project function, where architect's drawings, planning documents and photographs for a conversion or extension can all be kept together.
Introducing a new service should be straightforward, so the Chimni team will also work alongside your marketing and client relationship teams, providing content for your website and communications to support the launch and ongoing promotion of your logbooks.
Co-branded with your firm's logo.
Searches pre-categorised and filed.
Add your own documents before handover.
Project function for extensions and conversions.
Rich functionality for clients to explore.
Launch and marketing support from the Chimni team.
A Logbook for Every Property
Alongside the standard logbook, which is already rich in functionality, Chimni offers specialist versions tailored to particular property types.
Standard
A fully featured logbook suited to the majority of residential purchases, ready for your client to explore and build on.
New Build
Designed around the needs of new build properties, with the right structure for warranties, specifications and handover documents.
Buy to Let
Tailored for landlords and investors, helping them keep compliance, tenancy and property records in good order.
Getting Started
Ordering Chimni logbooks for your clients is simple. Log in to our secure client area to set them up, or get in touch and we will walk you through how the product works and answer any questions you have.
Digital Property Logbooks: Common Questions
What is a digital property logbook?
A secure online space where your client can store and manage everything relating to their property, from conveyancing searches and title documents to warranties, planning histories and security details.
Is the logbook branded to my firm?
Yes. Each Chimni logbook is co-branded with your firm's logo, so your client's experience reflects your brand from the moment they log in.
What is already included when my client receives it?
Their conveyancing searches arrive already categorised and filed. You can also add any further documentation before giving your client access.
Do you offer logbooks for new builds and buy-to-let properties?
Yes. As well as the standard logbook, Chimni provides specialist New Build and Buy to Let versions tailored to those property types.
How do my clients access their logbook?
Securely online, through their own access to the logbook you have prepared for them. Everything is shared through the platform rather than scattered across emails.
How do I order logbooks for my clients?
Log in to our secure client area to get started, or contact us and we will explain how it works and help you set things up.